Simplifying care for families and providers
A platform that brought clarity and compassion to one of life's most stressful decisions - finding the right domiciliary care for someone you love.
A system built on phone calls and guesswork
When a family member needs domiciliary care, the process of finding the right provider is overwhelming. Families are often navigating this for the first time, under pressure, with little guidance on what to look for or what questions to ask.
On the provider side, care agencies were buried in paperwork. Scheduling was managed through spreadsheets, visit logs were handwritten, and families had no visibility into whether their loved one's carer arrived on time or followed the care plan.
The result was a system where trust was hard to build and harder to maintain. Families felt anxious. Providers felt overwhelmed. And the people who needed care the most were caught in the middle.
Industry context
74%
of UK domiciliary care organisations report difficulty recruiting care workers
38.5%
of over-65s requesting support do not receive council-arranged care
59,000
vacant care posts across non-residential services in England
Source: CQC and Department of Health and Social Care workforce data
A clear path through the care journey
We built a platform that guides families from their first search to ongoing care management, with transparency at every step.
Search and compare
Families can browse verified domiciliary care providers filtered by location, specialisation, CQC rating, and availability. No more cold-calling agencies from outdated directories.
Connect and plan
Once a provider is chosen, families and care coordinators build a personalised care plan together. Medication schedules, mobility needs, dietary requirements - everything documented in one place.
Track in real time
GPS-verified check-ins confirm when carers arrive and leave. Visit notes are logged immediately. Families see exactly what happened during each visit, not a summary days later.
Pay with confidence
Stripe-powered payments with full audit trails. Transparent invoicing tied to verified visits. No hidden fees, no surprises, no chasing paper receipts.
Care that families can see, trust, and rely on
Families felt reassured and in control. Providers saved hours in admin and compliance. The whole process became more transparent, fair, and accountable.
Trust through transparency
Real-time GPS verification and instant visit notes gave families confidence that care was being delivered as planned.
Hours saved in admin
Automated scheduling, digital care plans, and integrated payments replaced spreadsheets and paper trails.
Compliance confidence
Every visit, payment, and care plan change was logged with a complete audit trail, ready for CQC inspections.
The right tools for sensitive work
Healthcare platforms demand reliability, security, and speed. Every technology choice was made with patient safety and data protection in mind.
Next.js
Frontend and server-side rendering for fast, accessible pages
Node.js
API layer handling provider matching, scheduling, and notifications
PostgreSQL
Relational data store for care plans, visit logs, and compliance records
Stripe
Secure payment processing with automated invoicing and audit trails
GPS Integration
Real-time location verification for carer check-ins and check-outs
WebSockets
Live updates for visit status, messaging, and care plan changes
“Technology alone does not fix care. But when it removes friction, builds trust, and keeps people informed, it makes space for better human decisions.”
Our approach to MyCareProvider
Building something that matters?
We specialise in platforms where reliability, trust, and user experience are not optional. Let's talk about your project.